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No, WA have had these rebates for years. The Government is just reminding people that the rebates are available if they qualify.

Sorry should have added, driver not at fault here, home owner just whinging.

My only thought there is, and this is not a criticism of the driver, that he might have parked his delivery vehicle a little further up the street so that the rear doors were closer to the gate of the house. I also agree that the home owner should have kept the branch of the tree pruned away...