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Betrayal of trust: Aged care employee accused of exploiting vulnerable 104-year-old resident

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Betrayal of trust: Aged care employee accused of exploiting vulnerable 104-year-old resident

Screenshot 2025-10-30 at 11.57.12 am.png Betrayal of trust: Aged care employee accused of exploiting vulnerable 104-year-old resident
An aged care worker is set to face court for allegedly stealing money from a centenarian patient. Image Credit: Queensland Police Service

When families place their loved ones in aged care, they're not just entrusting their physical wellbeing to strangers—they're also putting their faith in those who care for society's most vulnerable members.



Yet, that trust was allegedly shattered in a recent altercation in Redland Bay.




A 32-year-old aged care employee now faces dozens of charges after police say she stole a 104-year-old resident's debit card and spent thousands of dollars in just three days.



Police will allege the woman stole a debit card from a 104-year-old man through her employment at an aged care facility and used it to make personal purchases and withdrawals between 19 to 21 August.



Despite the short timeframe, the woman's unauthorised transactions from the elderly victim's debit card amounted to thousands of dollars.



The theft might have continued undetected if not for the vigilance of a colleague.



Detectives commenced an investigation on August 21 after a report was received from another employee at the facility on behalf of the 104-year-old man, who had noticed his debit card was missing.




'Offences of this nature are a terrible breach of trust against some of our most vulnerable members in society.'

- Detective Inspector Wayne Francis, South Brisbane District Bayside Crime Group



The Birkdale woman was arrested on October 28 and charged with 40 counts of stealing.



She's scheduled to appear before the Cleveland Magistrates Court on 11 November.




A troubling pattern emerges

Queensland has seen several similar incidents recently, highlighting a concerning trend in aged care financial abuse.



Two months ago, another aged care worker was charged with defrauding multiple elderly residents, showing this isn't just a one-off incident but part of a broader pattern that families need to understand and guard against.



For families with loved ones in aged care, several red flags might indicate financial abuse.




Signs to watch out for


Unexplained withdrawals or purchases on bank statements


Missing personal items, including cards or cash


Changes in spending patterns that don't match your loved one's needs or habits


Bank cards going missing and being 'found' again


Your loved one mentioning they can't find their wallet or purse


Sudden reluctance to discuss finances or seeming anxious about money matters





pexels-jsme-mila-523821574-16364306.jpg
Families entrust their elderly members to aged care services to cater to their special needs. Image Credit: Pexels/Jsme MILA

What families can do to protect their loved ones

Regular monitoring is your best defence. Check bank statements monthly, or more frequently. Many banks now offer text or email alerts for transactions above specific amounts—these can be invaluable for quickly catching unauthorised use.



Consider setting up separate accounts for different purposes. A spending account with limited funds for daily expenses can limit potential losses, while keeping the bulk of assets in accounts that require additional authorisation for large withdrawals.



Stay involved in your loved one's daily life. Regular visits and conversations can help you notice changes in their possessions or behaviour that might indicate abuse.



The facility's response matters

The aged care facility worked closely with investigators throughout their enquiries. When choosing aged care, ask about their policies for handling residents' finances and personal belongings.




Signs of a reputable aged care facility


Clear policies about staff access to residents' personal items


Secure storage for valuables and financial documents


Regular auditing of residents' financial transactions


Immediate reporting protocols when theft is suspected





Legal consequences and community efforts

Financial abuse of elderly people is taken seriously by Australian courts.



The charges in this case—40 counts of stealing—could result in significant penalties if proven. Beyond criminal consequences, convicted offenders may be banned from working in aged care, protecting future residents from potential abuse.



Elder abuse thrives in silence and isolation, and the concerned colleague's actions prevented further financial losses and protected other residents from similar abuse.



While cases like this shake our confidence in aged care systems, they also remind us of the importance of staying engaged with our loved ones' care.



As this case moves through the courts, it serves as a stark reminder that protecting our elderly family members requires constant vigilance, open communication, and the courage to act when something doesn't seem right.



What experiences have you had with monitoring your loved one's finances in aged care? Have you noticed any warning signs that other families should be aware of? Share your thoughts and help protect our community's most vulnerable members.





  • Primary source






  • Redland Bay Woman Charged in Elder Financial Abuse | Mirage News

    Cited text: 'Police will allege the woman stole a debit card from a 104-year-old man through her employment at an aged care facility in Redland Bay and used it to ...'


    Excerpt: Police will allege the woman stole a debit card from a 104-year-old man through her employment at an aged care facility and used it to make personal purchases and withdrawals between 19 to 21 August.





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Well, maybe I should be ashamed to admit this ,but my 80th birthday is just 26 days away, so I don't do shame any more. I watch a program on TLC (Foxtel) called 90 Day Fiance. Basically, it follows the stories of US citizens who meet, usually online, people from overseas countries and, after a period of time, and sometimes having travelled to meet them in person, decide to get married. The US bride or groom to be then applies for a K1 Visa which, when granted, allows the fiance to come to the states with a view to getting married. They have 90 days to do this, otherwise they're deported.

Without exception, those from Pacific Islands such as Tonga, Fiji and Samoa, almost always men, are expected to send money home on a regular basis. I've seen cases where, almost as soon as the ink is dry on the marriage certificate, the husband will inform his new bride that as soon as he has a green card and is able to work, every cent he earns will be sent to his family. Many insist that their wife allocate a percentage of her wage if she's working, to be sent to his family to tide them over until he gets a job.
I watch 90 days fiance plus the others. It's amazing how many leave as soon as they get the green card. TLC is one if my favourite channels and Im not ashamed to say so
 
I watch 90 days fiance plus the others. It's amazing how many leave as soon as they get the green card. TLC is one if my favourite channels and Im not ashamed to say so
Me too! Love reality shows.
 
I watch 90 days fiance plus the others. It's amazing how many leave as soon as they get the green card. TLC is one if my favourite channels and Im not ashamed to say so
I don’t have cable I watched it on one of the normal channels years ago.🌞
 
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Me too! Love reality shows.
Haha Im watching Doubling down with the Dericos now then welcome to Plathville. My husband hates them. He in the lounge room watching cricket.

Although I should be cooking for Leo's birthday Sunday. So I guess it will be a very busy day tomorrow
 
Haha Im watching Doubling down with the Dericos now then welcome to Plathville. My husband hates them. He in the lounge room watching cricket.

Although I should be cooking for Leo's birthday Sunday. So I guess it will be a very busy day tomorrow
That’s okay relax ☺️ and enjoy your day tomorrow and look forward to Sunday 🌞
Hey! Jest and knell are having a Biffo in Pauline hansons post it’s hilarious. 😆
 
That’s okay relax ☺️ and enjoy your day tomorrow and look forward to Sunday 🌞
Hey! Jest and knell are having a Biffo in Pauline hansons post it’s hilarious. 😆
I can't find the post
 
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I totally agree about going out on your own terms... BUT... in so many cases when you get to that stage you are no longer capable of doing it or in the case of stroke victims cannot even vocalise your wishes.
 
I watch 90 days fiance plus the others. It's amazing how many leave as soon as they get the green card. TLC is one if my favourite channels and Im not ashamed to say so
You seriously can't believe the stupidity of some of the people.
 
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Unfortunately, there bad apples in every bunch.
 
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Gullible springs to mind.
I just sent you videos on what's app of Anna running her marathon. She did it in exactly 2 hours
 
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Well, maybe I should be ashamed to admit this ,but my 80th birthday is just 26 days away, so I don't do shame any more. I watch a program on TLC (Foxtel) called 90 Day Fiance. Basically, it follows the stories of US citizens who meet, usually online, people from overseas countries and, after a period of time, and sometimes having travelled to meet them in person, decide to get married. The US bride or groom to be then applies for a K1 Visa which, when granted, allows the fiance to come to the states with a view to getting married. They have 90 days to do this, otherwise they're deported.

Without exception, those from Pacific Islands such as Tonga, Fiji and Samoa, almost always men, are expected to send money home on a regular basis. I've seen cases where, almost as soon as the ink is dry on the marriage certificate, the husband will inform his new bride that as soon as he has a green card and is able to work, every cent he earns will be sent to his family. Many insist that their wife allocate a percentage of her wage if she's working, to be sent to his family to tide them over until he gets a job.
I didn’t see this particular show, but I heard of this sort of thing happening, with the unfortunate spouse being expected to pay to support families overseas. I think one needs to be very sure of things when contemplating marriage to someone from overseas.
It’s a rather sad world that we live in, especially when we don’t seem to be able to do much about it. I have a long list of things that I’d love to change, mainly humanitarian issues.
 
Being the devil's advocate here, I feel so angry when I see, hear about this sort of crime being carried out on some of our most vulnerable people. I am glad that they caught this particular offender, who took advantage of this 104yr. old who sadly passed away however, this is the part that makes me angry. This is where the victims of this type of crimes are again 'victimised'. She has spent the money, she is tutored by her probably free legal aid 'slime bag' to show remorse and to top it off the justice system gives her a bond, community service because she has shown remorse. To top that off, the lazy Magistrate, Judge, who is more concerned with whether to have a red or white wine at the week-end bbq does not confiscate assets or award compensation to the victim/survivors. I have seen this happen on many occasions and the look of devastation on the face of the victims is heart-breaking. A working mate of mine use to make the comment that all Judges, Magistrates, Solicitors and Barristers should be assaulted, their houses broken into, their wives and daughters raped, their sons beaten up and their cars stolen and burnt out however, this should happen at least twice because they are so dim-witted and out of touch, it would have to happen two of more times to make them realise what and how a victim is feeling.
Have a great day everyone, smile and have a laugh, it may help.
I think that is a bit unfair, Judges have their hands tied in many cases. We need goals if we want everyone locked up. Just the same as there are not enough aged care places, there are not enough goal cells either.
 
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I think that is a bit unfair, Judges have their hands tied in many cases. We need goals if we want everyone locked up. Just the same as there are not enough aged care places, there are not enough goal cells either.
Yes, I agree. I used to think Judges were out of touch too, until I was called up for several jury duties.
 
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I have a 71 yr old friend who lives in an Aged Care facility, dumped there by her only child who didn't want to take the time to organise home help for her mum when she came out of hospital in a wheelchair and will be in it for the rest of her life. She lived in a low set house that her daughter had purchased so she never had to worry about finding a home to rent but instead of making a few very minor adjustments for make this house wheelchair friendly she stuck her mum in aged care so her mother-in-law and sister-in-law could move in instead. Rarely does her daughter visit her or ring her. Didn't even contact her mum on her birthday this year.
I speak to her a couple of times a week and take her out shopping and to all her Hospital appointments. She has no other friends that she can rely on or talk to.
When she goes out, the door to her room is locked as there are a few dementia patients from the lower level who wander around the building and go in and out of other patients rooms and when she is in her room her purse, jewellery and all other valuables are in a locked drawer beside her bed. She wears the key around her neck.
After seeing how my friend lives I will never go into an aged care facility, I would end my own life before that happens.
 
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I have a 71 yr old friend who lives in an Aged Care facility, dumped there by her only child who didn't want to take the time to organise home help for her mum when she came out of hospital in a wheelchair and will be in it for the rest of her life. She lived in a low set house that her daughter had purchased so she never had to worry about finding a home to rent but instead of making a few very minor adjustments for make this house wheelchair friendly she stuck her mum in aged care so her mother-in-law and sister-in-law could move in instead. Rarely does her daughter visit her or ring her. Didn't even contact her mum on her birthday this year.
I speak to her a couple of times a week and take her out shopping and to all her Hospital appointments. She has no other friends that she can rely on or talk to.
When she goes out, the door to her room is locked as there are a few dementia patients from the lower level who wander around the building and go in and out of other patients rooms and when she is in her room her purse, jewellery and all other valuables are in a locked drawer beside her bed. She wears the key around her neck.
After seeing how my friend lives I will never go into an aged care facility, I would end my own life before that happens.
That’s really sad 😔 how comforting for her knowing she has a good friend like you 🥰
 

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